Legal Documents

LuckyBets Terms & Conditions – Everything Explained in Plain English

Please read these Terms & Conditions carefully before using LuckyBets. All policies relating to accounts, payments, bonuses, and betting are explained here in plain language.

Last Updated: January 1, 2026

Key Terms at a Glance

A quick overview of LuckyBets' most important policies

Strict Age Policy

LuckyBets is strictly for users aged 18 and above. Age verification is mandatory at registration, and any false information provided will result in account termination.

One Person, One Account

Each person may hold only one LuckyBets account. Creating multiple accounts will result in all accounts and balances being forfeited.

Fast Payment Guarantee

LuckyBets guarantees that valid withdrawal requests will be processed within 15 minutes to 24 hours. Delays may occur if KYC verification has not been completed.

Transparent Bonus Terms

The wagering requirements, validity period, and limits for every bonus offer are clearly stated. No hidden terms — that's the LuckyBets promise.

Data Protection Guaranteed

Your personal information and financial data are protected with 256-bit SSL encryption. We never sell or share your data with third parties.

Responsible Gambling Features

Any member can set a deposit limit, self-exclusion, or cooling-off period at any time — completely free of charge.

1

General Terms & Conditions

By using the LuckyBets website and its related services, you are deemed to have accepted these Terms & Conditions. Please read them in full before registering.

LuckyBets is an online betting and gaming platform serving players in Bangladesh. The following terms apply to the use of this platform:

  • You must be 18 years of age or older.
  • You are using LuckyBets voluntarily and at your own responsibility.
  • You confirm that online gaming is not prohibited by law in your area.
  • You may only operate one account at a time.
  • All information provided in your account must be accurate and your own.

Important: LuckyBets reserves the right to update these Terms & Conditions at any time. Members will be notified of any changes via notification or email. Continued use of the site after changes have been made will be considered acceptance of the updated terms.

2

Account Rules

Registration & Identity Verification

To open an account at LuckyBets, you must provide your real name, mobile number, and date of birth. Registering with false or someone else's information is strictly prohibited. Any such account will be suspended without prior verification.

For security purposes, LuckyBets may request identity verification (KYC) at any time — typically before large withdrawals or when unusual activity is detected.

Account Security

Keep your password and login credentials confidential — this is entirely your responsibility. Allowing others to use your account or selling your account to a third party is strictly prohibited.

Warning: If you suspect unauthorized access to your account, contact LuckyBets support immediately and change your password.

3

Deposits & Withdrawals

Deposits on LuckyBets can be made via Mobile Pay, Nagad, and Rocket. The minimum deposit amount is ৳200, and the maximum single withdrawal limit is determined by your tier.

Payment Methods Minimum Deposit Minimum Withdrawal Processing Time
Mobile Pay৳200৳50015 Minutes
Nagad৳200৳50015 Minutes
Rocket৳200৳50030 minutes
Bank Transfer৳1,000৳1,0001–3 Business Days

Before submitting a withdrawal request, make sure your KYC verification is complete and any active bonus wagering requirements have been met. Incomplete verification or unmet wagering conditions may put your withdrawal on hold.

Please note: Deposits must be made from a mobile banking account or bank account registered in your own name. Third-party deposits are not accepted.

4

Bonus Terms & Conditions

The following general terms apply to all LuckyBets bonuses and promotional offers. Detailed terms specific to each bonus can be found on the relevant bonus page.

  • The required wagering conditions must be met before withdrawing bonus funds.
  • Bets used toward bonus wagering must have minimum odds of 1.50.
  • You cannot have two bonuses active at the same time (VIP custom arrangements are an exception).
  • Any unused bonus will be forfeited upon expiry.
  • Bonus claims from multiple accounts on the same IP address or device are not permitted.
  • If evidence of bonus abuse is found, the account may be suspended.

LuckyBets reserves the right to modify, suspend, or cancel any bonus program. This will not apply to bonuses that are currently active.

5

Betting Rules

The following general rules apply when placing bets on LuckyBets:

  • Once a bet is placed, it cannot be cancelled (except via in-play cashout).
  • LuckyBets reserves the right to void any bets placed at incorrect odds due to a technical error.
  • Betting using match-fixing arrangements or insider information is strictly prohibited.
  • Minor delays in live betting are normal and do not indicate any account manipulation.
  • In the case of disputed results, LuckyBets' decision shall be considered final.

If a match is abandoned

If a match is cancelled or suspended mid-way, LuckyBets will refund the bet amount or settle the result in accordance with international rules. Detailed rules for each sport can be found on the respective betting page.

6

Prohibited Activities

The following activities are strictly prohibited on LuckyBets. Violations will result in account termination and balance forfeiture.

  • Multiple Accounts: Two or more accounts registered under the same person's name.
  • Bonus Abuse: Placing bets in a coordinated manner to exploit bonuses.
  • Money Laundering: Attempting to launder illegal funds through LuckyBets.
  • Fraud: Attempting to manipulate games through software or other means.
  • Identity Theft: Operating an account under someone else's name or a false identity.
  • Minor Registration: Opening an account for anyone under 18.

Warning: If suspicious activity is detected, LuckyBets may be required to report it to the relevant law enforcement authorities.

7

Responsible Gaming

LuckyBets believes betting is a form of entertainment. However, if you feel that betting is having a negative impact on your life, LuckyBets offers the following support tools:

  • Deposit Limit: Set a daily, weekly, or monthly maximum deposit limit.
  • Self-Exclusion: Locking yourself out for a set period of time.
  • Cooling-Off Period: Take a break ranging from 24 hours up to 30 days.
  • Reality Check: Reminders showing how long you have been playing within a given session.

To activate these features Responsible Gambling page Go or contact Support.

8

Changes & Account Closure

LuckyBets reserves the right to suspend or terminate an account under the following circumstances:

  • If any provision of these Terms & Conditions is violated.
  • If fraudulent or suspicious activity is detected.
  • For accounts inactive for at least 12 months (prior notification will be sent).
  • As directed by a legal or regulatory authority.

Members may also request to close their account at any time. Any valid balance remaining in the account at the time of the request will be refunded.

LuckyBets will notify members at least 7 days in advance of any changes to these Terms & Conditions. Continued use of the site following such changes will be considered acceptance of the updated terms.

Final Note: If you have any difficulty understanding any part of these Terms & Conditions, the LuckyBets support team is ready to help. Help Center Contact us.

FAQ

Terms & Conditions FAQ

All Active Promotions & Offers at LuckyBets Bonus page and Voucher page available in one place. Both pages are updated regularly — weekly offers are typically refreshed every Monday and Friday. Seasonal promotions for events like Eid, the World Cup, or IPL are available for a limited time. To stay on top of new offers, enable notifications in your profile and you'll receive an SMS or push notification whenever something new goes live.

LuckyBets KYC verification typically requires two types of documents. For proof of identity, a clear photo of your National ID (NID), passport, or driving licence. For proof of address, a recent bank statement or utility bill (within the last 3 months). These documents can be uploaded directly in the "Verification" section of your account settings. Images must be clear and legible. Verification is usually completed within 24–48 hours. If you experience any issues, Help Center Contact us via Live Chat.
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Know the rules, understand the terms — register at LuckyBets today for a safe and enjoyable betting experience.

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